Refund and Returns Policy

Thank you for shopping at Marsad Enterprises LLC. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Contact Us

If you have any questions on how to return your item to us, contact us at [admin@marsadenterprisesllc.com].

Exceptions:

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately so that we can evaluate the issue and make it right.

Sale Items:

Only regular priced items may be refunded. Sale items are non-refundable.

Exchanges:

We do not offer exchanges at this time. If you require a different item, please return the original item for a refund and place a new order.

Policy Changes:

Marsad Enterprises LLC reserves the right to modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website.

Your acceptance of these terms:

By purchasing from Marsad Enterprises LLC, you acknowledge that you have read this Refund and Returns Policy and agree to all its terms and conditions. If you do not agree to abide by the terms of this policy, you are not authorized to make purchases from Marsad Enterprises LLC.